Browsing articles in "Small Business, Entrepreneurs"
Apr
2
2014

Jeff Toister – Customer Service Fundamentals

Name Product: Jeff Toister – Customer Service Fundamentals
COST: Membership Site
Author: Jeff Toister
Size: 1.2 GB
Website: _http://www.lynda.com/Business-Business-Skills-tutorials/Customer-Service-Fundamentals/151583-2.html

Do your customers feel valued? When they do, they keep coming back. When they don’t, your business suffers. In this course, author and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He’ll also share ways to find out what your customers really think about your service, and use their feedback to improve.

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Apr
2
2014

Lynda – Managing Team Creativity

Name Product: Lynda – Managing Team Creativity
COST: Membership
Author: Drew Boyd
Size: 171 MB
Website: _http://www.lynda.com/Business-Business-Skills-tutorials/Increasing-Your-Creativity-Work/149835-2.html

Do you ever think, “I’m just not that creative”? You’re not alone. But companies increasingly expect their employees to think about problems in new ways and devise unexpected solutions. The good news is that creativity is not a gift, but a skill that can be developed over time. Learn how in this course with innovation expert Drew Boyd. Discover nine simple tips to boost your creative output at work and learn how to think about the world in a different way, break problems down into manageable parts, divide and conquer a problem, and evaluate ideas systematically.

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Apr
2
2014

Mark Joyner – Complete Simpleology Learning Live Events

Name Product: Mark Joyner – Complete Simpleology Learning Live Events
COST: Membership
Author: Mark Joyner
Size: 1.07 GB
Website: http://www.simpleology.com/webcasts/mm.php

These are the live learning event calls that Mark Joyner did with a ton of different experts for his Simpleology site.  He stopped doing these years ago, but I was able to rip all 50 calls.  I noticed a few are on the tracker already, but this is the complete collection that was ripped the day before he took them all down.  All organized by date and name of interviewee.

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Mar
7
2014

Lynda – Business Writing Fundamentals

Name Product: Lynda – Business Writing Fundamentals
COST: Membership Site
Author: Judy Steiner-Williams
Size: 207 MB
Website: _http://www.lynda.com/Business-Business-Skills-tutorials/Business-Writing-Fundamentals/147532-2.html

Discover the secrets to effective business writing and crafting messages that others want to read and act on. Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills. Judy also points out common grammar and writing mistakes and shares special considerations for formats like emails and reports.

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Mar
6
2014

Lynda – Delegating Tasks to Your Team

Name Product: Lynda – Delegating Tasks to Your Team
COST: Membership Site
Author: Britt Andreatta
Size: 340 MB
Website: http://www.lynda.com/Business-Business-Skills-tutorials/Delegating-Tasks-Your-Team/110278-2.html

In this course, lynda.com Director of Learning and Development Britt Andreatta walks you through her delegation process, which helps you assign the right tasks to the right people and better develop your team and meet company needs.

The course reveals what delegation can do for you and your team and introduces a four-phase model to delegate tasks and manage projects large and small. The phases include evaluating the task, handing the task over, supporting task completion, and closing the task. In between, learn how to pick the right level of autonomy for each task and the best ways to avoid micromanagement.

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Mar
6
2014

Lynda – Having Difficult Conversations

Name Product: Lynda – Having Difficult Conversations
COST: Membership Site
Author: Britt Andreatta
Size: 1.43 GB
Website: http://www.lynda.com/Business-Business-Skills-tutorials/Having-Difficult-Conversations/124085-2.html%5B/quote%5D

Leadership coach and lynda.com director of learning and development Britt Andreatta shares her tips and strategies for having difficult conversations. In her four-phase model, you’ll discover the situations that lead up to difficult conversations, decide when the conversation is warranted, prepare for the interaction, and monitor outcomes to ensure success.

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Mar
6
2014

James Altucher Podcast – Episodes 1, 2, 3

Name Product: James Altucher Podcast – Episodes 1, 2, 3
Author: James Altucher
Size: 68 MB
Website: www.stansberryradio.com/James-Altucher/Latest-Episodes

James Altucher is a successful entrepreneur, investor, board member, and the writer of 11 books including the recent WSJ Bestseller, “Choose Yourself!” (foreword by Dick Costolo, CEO of Twitter). He has started and sold several companies for eight figure exits. He’s on the board of a billion revenue company, has written for The Financial Times, The New York Observer, and over a dozen popular websites for the past 15 years. He’s run several hedge funds, venture capital funds, and is a successful angel investor in technology, energy, and biotech. He has also lost all his money, made it back, lost it, made it back several times and openly discusses how he did it in his columns and books.

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Feb
24
2014

Morty Lefkoe – Natural Confidence

Name Product: Morty Lefkoe – Natural Confidence
COST: $249
Author: Morty Lefkoe
Size: 451.39 MB
Website: http://recreateyourlife.com/store/natural-confidence.php

Almost no one would argue with the fact that self-confidence is key to success in almost any endeavor. People who’ve accomplished great feats in any field—business, sports or any other area of life—owe their accomplishments to the feeling of confidence they bring with them into all they do.

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Feb
24
2014

Udemy – Become a LinkedIn Power User: Networking and Lead Generation

Name Product: Udemy – Become a LinkedIn Power User: Networking and Lead Generation
COST: $149
Author: Christopher Wilkey
Size: 910 MB
Website: https://www.udemy.com/become-a-linkedin-power-user-networking-and-lead-generation/

LinkedIn is an extremely powerful tool for anyone looking to expand their network or generate more leads, but you have to know how to use it correctly. Too many people hop onto the platform and get overwhelmed or frustrated with low results and too much time wasted. This course is designed to teach you how to become a “Power User” on LinkedIn and how to reap the benefits it can provide.

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Feb
24
2014

Welch Way – Managing Change

Name Product: Welch Way – Managing Change
COST: $499
Author: Welch Way
Size: 411 MB
Website: https://www.udemy.com/welch-way-managing-change/

We’ve heard all these and more about change. And in business, perhaps more than anywhere else, we need to keep changing to stay competitive and to grow, but how do we do it? Or more accurately – how do we do it well?

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COMPANY NAME
221, Mount Olimpus, Rheasilvia, Mars,
Solar System, Milky Way Galaxy
+1 (999) 123-45-67
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Tel.:
Fax:
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+1 (800) 800-1234, +1 (800) 123-4567
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[email protected]
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ENJOY AURORA BOREALIS
INTERGALACTIC COMPANY
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Jojn Doe, CEO
Tel.: +1 (800) 123-45-67, +1 (800) 123-45-68
Fax: +1 (800) 123-45-69 (any time, 24/7/365)
E-mail: [email protected]
Website: http://www.intergalactic.company
Address:
221, Mount Olimpus,
Rheasilvia region, Mars,
Solar System, Milky Way Galaxy