Oct
18
2017

Jane Watson – Writing Customer Service Emails

Name Product: Writing Customer Service Emails
Download Size: 515.6 MB
COST: $20= Yours Free
Author: Jane Watson
Sale Page: _https://www.udemy.com/writing-effective-business-emails/
You can write to customers—via email—with consistency and professionalism, but you don’t need to sound robotic to be efficient. Writing instructor Leslie O’Flahavan has real customer service emails she shares with you in this course, so you can see how to communicate with clarity and sincerity to help customers feel heard and ensure your responses provide the help they need. Leslie shares techniques customer service agents can apply that help build strong practices in a contact center and improve customer relations.

Topics include:
Reading emails carefully
Anticipating follow-up questions
Answering all of the customer’s questions
Handling difficult questions
Explaining your process to the customer
Paraphrasing the customer’s situation
Acknowledging the customer’s feelings
Apologizing when appropriate
Avoiding clichéd language
Demonstrating empathy and sincerity in your writing
Building rapport


Do you want download faster without waiting time ? We Strong Recommend You Purchase an Ausfile Premium Account ! It's very cheap only 9.99$/month. Follow the link below: Ausfile.com
By this way, You will help us very much to maintain our server and keep Biz-tutorial.com to alive

About the Author:

Biz-Tutorial.com started as a discussion platform with the simple purpose allowing members to download any business tutorials or whatever they want !

Leave a comment

You must be logged into post a comment.

COMPANY NAME
221, Mount Olimpus, Rheasilvia, Mars,
Solar System, Milky Way Galaxy
+1 (999) 123-45-67
Thank You. We will contact you as soon as possible.
Ivan Churakov, developer
Tel.:
Fax:
E-mail:
Website:
+1 (800) 800-1234, +1 (800) 123-4567
+1 (800) 800-1234 (ext. 1234)
[email protected]
http://halfdata.com/
My CodeCanyon Portfolio
Banner Manager Pro - CodeCanyon Item for Sale
Coming Soon and Maintenance Mode - CodeCanyon Item for Sale
Code Shop - CodeCanyon Item for Sale
Keyword Tooltips - CodeCanyon Item for Sale
Subscribe & Download - CodeCanyon Item for Sale
PGlmcmFtZSB3aWR0aD0iMTAwJSIgaGVpZ2h0PSIxMDAlIiBzcmM9Ii8vd3d3LnlvdXR1YmUuY29tL2VtYmVkL3NCV1BDdmR2OEJrP2F1dG9wbGF5PTEiIGZyYW1lYm9yZGVyPSIwIiBhbGxvd2Z1bGxzY3JlZW4+PC9pZnJhbWU+
ENJOY AURORA BOREALIS
INTERGALACTIC COMPANY
"Ridiculus enim cras placerat facilisis amet lorem ipsum scelerisque sagittis lorem tis!"
Jojn Doe, CEO
Tel.: +1 (800) 123-45-67, +1 (800) 123-45-68
Fax: +1 (800) 123-45-69 (any time, 24/7/365)
E-mail: [email protected]
Website: http://www.intergalactic.company
Address:
221, Mount Olimpus,
Rheasilvia region, Mars,
Solar System, Milky Way Galaxy